About Lesson
12 guiding questions helpful to choose the form of communication
- Feedback: How quickly can the receiver respond to the message?
- Complexity capacity: Can the method effectively process complex messages?
- Breadth potential: How many different messages can be transmitted using this method?
- Confidentiality: Can communicators be reasonably sure their messages are received only by those intended?
- Encoding ease: Can sender easily and quickly use this channel?
- Decoding ease: Can receiver easily and quickly decode messages?
- Time-space constraint: Do senders and receivers need to communicate at the same time and in the same space?
- Cost: How much does it cost to use this method?
- Interpersonal warmth: How well does this method convey interpersonal warmth?
- Formality: Does this method have the needed amount of formality?
- Scan ability: Does this method allow the message to be easily browsed or scanned for relevant information?
- Time of consumption: Does the sender or receiver exercise the most control over when the message is dealt with?